unit 4, activity 2: Discuss schedules and buy tickets

Steban: Hello, can you help me buy a plane ticket?

Employee: Sure, what destination do you want to travel to?

Steban: To Bogotá, Colombia.

Employee: What date do you want to travel?

Steban: December 15.

Employee: What city are you coming from?

Steban: From Barranquilla, Colombia.

Employee: Do you want a direct flight or a flight with stops?

Steban: Direct, if possible.

Employee: Okay, here are the options available:

• Direct flight from Barranquilla to Bogotá, departing on December 15 at 10:00 a.m. and arriving at 12:00 p.m.

• Flight with stops from Barranquilla to Bogotá, departing on December 15 at 8:00 a.m., stopping in Medellín, and arriving in Bogotá at 12:00 p.m.

Steban: I am interested in the direct flight. How much does it cost?

Employee: The direct flight costs $500.

Steban: Are there any discounts available?

Employee: Yes, there is a 10% discount for students. Do you have any identification that proves you as a student?

Steban: Yes, here it is.

Employee: Okay, the discounted direct flight is $135. Do you want to buy it?

Steban: Yes, I want to buy it.

Employee: What name do you want the ticket in?

Steban: In mine, Steban.

Employee: Do you want to add baggage to your ticket?

Steban: Yes, I want to add a 20 kilo suitcase.

Employee: 20 kilo luggage costs 50 dollars. Do you want to add it?

Steban: Yes, I want to add it.

Employee: Okay, the total cost of your trip is $135 for the ticket, plus $50 for luggage, a total of $185. Do you want to pay by credit or debit card?

Steban: I can pay with a credit card.

Employee: What is your credit card number?

Steban: [Provides his credit card number]

Employee: What is the expiration date of your credit card?

Steban: [Provides the expiration date of his credit card]

Employee: What is the security code for your credit card?

Steban: [Provides his credit card security code]

Employee: [Processes payment]

Employee: Your payment has been processed correctly. Here’s your ticket.

Steban: Thank you.

Employee: Have a good trip.